How do I update my registered payment card if it has expired?
If your registered payment card has expired, please use your registered email to contact support@sbobet.com with your complete KYC (Know Your Customer) documents. This is required as part of our verification process.
We will need the coloured copies of the following documents:
- A current photographic identity document, e.g. National Identity Document, passport and driver's licence
- Proof of your residential address document dated within the last 90 days, e.g. bank or credit card statements and utility bills (excluding mobile telephone bills)
- Copies of both old and new front sides of payment cards
Please ensure that the front card details are fully captured and the card numbers are not covered.
- Reason for update request
Verification normally takes about 12 to 48 hours to complete. We will notify you via email if there are any updates.